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Q. Title
Cancellation due to extreme rain conditions
Nata...
Open
Cancellation due to extreme rain conditions
Date :
2023-05-04 06:14:26
Name :
Nata...
Hi, I booked eastern tour for today, may 4th but I just received an alert that due to heavy rain there is a danger of landslides and flooding. I don´t feel safe going on a tour today. Can I cancel for a refund?
Date :
2023-05-04 07:30:34
Staff :
Alice
Tel : +82-64-713-5505 (Korean/English) +82-64-713-1456 (China/Japan) 400-777-0050 (全国统一预订咨询电话)
business hours : 8:30am~5:30pm (Mon ~ Sat)
Hello .
We understand your concern.
However, our tour is operates normally even in rainy weather.
Alternative courses are in progress.
For these reasons, refund is not possible due to the regulations.
Please understand this part.